Terms & Conditions — MLC Consulting Services LLC

Effective Date: January 2, 2026


SMS Messaging Terms & Compliance

1. Program Description
This messaging program sends appointment confirmations, reminders, rescheduling updates, and customer support communications to customers who have booked an appointment with MLC Consulting Services LLC through our website at https://mlcconsulting.org or via our scheduling forms, and who have explicitly opted in to receive SMS notifications. Opt-in is collected via web forms with a dedicated checkbox for SMS consent.

2. Opt-In & Consent

- You will only receive messages if you have explicitly opted in

- We maintain timestamped records of all opt-in actions

- By opting in, you agree to receive SMS messages related to your appointments and requested services

- We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws

3. Opt-Out / Cancellation Instructions

- You can cancel the SMS service at any time by replying “STOP” to the message number

- You will receive a final confirmation message indicating you have been unsubscribed

- After opting out, you will no longer receive SMS messages unless you re-opt in

4. Help & Customer Support

- Reply “HELP” to any message for assistance

- Contact us directly at [email protected] or call 561-680-6650 during business hours

5. Message & Data Rates

- Standard message and data rates may apply for messages sent to you from us or from you to us

- Message frequency varies depending on your appointment schedule and service interactions

- For questions about your text or data plan, contact your wireless provider

6. Carrier Liability Disclaimer

- Carriers are not responsible for delayed, undelivered, or failed messages

- Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers

7.Age Restriction

- You must be 18 years or older to participate in our SMS program

8. Privacy Policy

- For privacy-related inquiries and detailed information on how your data is handled, please refer to our Privacy Policy

MLC Consulting Services LLC complies with all applicable laws and regulations, including TCPA and CTIA guidelines, regarding the use of SMS communications.


General Terms

This website (the “Site”) is owned and operated by MLC Consulting Services LLC (“COMPANY,” “we,” or “us”). By using the Site, you agree to be bound by these Terms of Service and to use the Site in accordance with these Terms of Service, our Privacy Policy, and any additional terms and conditions that may apply to specific sections of the Site or to products and services available through the Site or from MLC Consulting Services LLC.

Accessing the Site, in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to be bound by these Terms of Service.

We reserve the right to change these Terms of Service or to impose new conditions on the use of the Site from time to time. By continuing to use the Site after posting any such changes, you accept the Terms of Service as modified.


Intellectual Property Rights

Our Limited License to You
This Site and all materials available on the Site are the property of MLC Consulting Services LLC and/or our affiliates or licensors and are protected by copyright, trademark, and other intellectual property laws. The Site is provided solely for your personal, non-commercial use.

You may not use the Site or the materials available on the Site in a manner that constitutes an infringement of our rights or that has not been authorized by us.

Unless explicitly authorized, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or medium any material from the Site. However, you may download and/or print one copy of individual pages for personal, non-commercial use, provided that you keep intact all copyright and other proprietary notices.

Your License to Us
By posting or submitting any material (including comments, blog entries, social media posts, photos, and videos) to us via the Site, internet groups, or other digital venues, you represent that you own the material or have obtained the necessary permissions. You grant us a royalty-free, perpetual, irrevocable, non-exclusive, worldwide license to use, modify, transmit, sell, exploit, create derivative works from, distribute, and publicly perform or display such material.


Disclaimers

Throughout the Site, we may provide links and pointers to third-party websites. Our linking to such sites does not imply endorsement or sponsorship.

The information, products, and services on the Site are provided “as is” and without warranties of any kind. To the fullest extent permissible by law, we disclaim all warranties, including implied warranties of merchantability and fitness for a particular purpose.

You agree to indemnify and hold harmless MLC Consulting Services LLC, its affiliates, and their respective officers, directors, agents, and employees from any claims, damages, liabilities, costs, or expenses arising from your breach of these Terms of Service.


Online Commerce

Certain sections of the Site may allow you to purchase products and services from third-party vendors. We are not responsible for the quality, accuracy, timeliness, reliability, or any other aspect of these products or services.

Participation in dealings with third-party vendors is solely between you and the vendor. MLC Consulting Services LLC is not liable for any loss or damage from such dealings.


Registration & Passwords

To access certain features, you may need to register and create an account. You agree to provide accurate, current, and complete information.

You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account.

If you suspect unauthorized use of your account, notify us immediately at [email protected].


Termination

We reserve the right to terminate or suspend your access to the Site, without notice, if you violate these Terms of Service or engage in conduct deemed inappropriate or unlawful. Upon termination, you must cease all use of the Site and its content.


Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the state in which MLC Consulting Services LLC operates. Disputes shall be resolved exclusively through binding arbitration in that jurisdiction.


Changes to Terms of Service

We may update these Terms of Service from time to time. The latest version will always be available on our website.

For questions regarding these Terms of Service, contact us at:

MLC Consulting Services LLC
Phone: 561-680-6650
Email: [email protected]
Website: https://mlcconsulting.org

By using our website and services, you consent to these Terms of Service.